tag:blogger.com,1999:blog-7830539123898679136.post5724828328893504327..comments2023-07-04T15:06:23.996+05:30Comments on Blog-O-Sphere: Complaint 2 - Reliance GSM Services - Night Calling PackD L Shttp://www.blogger.com/profile/08209313316132287156noreply@blogger.comBlogger5125tag:blogger.com,1999:blog-7830539123898679136.post-27537792794898230412012-10-07T14:32:15.704+05:302012-10-07T14:32:15.704+05:30People are always in doubt several time where to c...People are always in doubt several time where to complaint if they got fraud by anyone and no one listen their complaints. In this type of cases there is a solution you can go online as there are several consumer forums or consumer complaint companies who are ready to help you. Consumer Complaints UKhttp://www.irateislate.co.uknoreply@blogger.comtag:blogger.com,1999:blog-7830539123898679136.post-18521180299258216302012-10-03T18:50:28.294+05:302012-10-03T18:50:28.294+05:30I should have got the waiver of Rs. 56 (Rs. 13 * 2...I should have got the waiver of Rs. 56 (Rs. 13 * 2 for 20 Sept 2012 and 22 Sept 2012 Blackberry ONE day BIS LITE Service Charge deduction and Rs. 20 for Night Pack deductions).<br />I have called *333 and 198 several times after I received waiver of Rs. 33, but got no proper response from them, quite often they simply disconnect the call.D L Shttps://www.blogger.com/profile/08209313316132287156noreply@blogger.comtag:blogger.com,1999:blog-7830539123898679136.post-26883560718877688742012-10-03T17:02:16.126+05:302012-10-03T17:02:16.126+05:30Dear Customer,
We tried calling you but we were ...Dear Customer, <br /><br />We tried calling you but we were unable to reach you. We wish to inform you that as per confirmation received from our respective team a waiver of Rs 33/- have been posted in your account.<br /><br />Regards,<br /><br />RCom Care<br />RCOMcarehttps://www.blogger.com/profile/00357581620455262268noreply@blogger.comtag:blogger.com,1999:blog-7830539123898679136.post-4550533406538788602012-09-26T16:58:20.801+05:302012-09-26T16:58:20.801+05:30Dear Customer,
We have noted your complaint. Th...Dear Customer,<br /><br /><br />We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.<br /><br /><br />Regards,<br /><br /><br />RCOMcareRCOMcarehttps://www.blogger.com/profile/00357581620455262268noreply@blogger.comtag:blogger.com,1999:blog-7830539123898679136.post-1367889945051637732012-09-22T21:19:09.821+05:302012-09-22T21:19:09.821+05:30Here is an update to this complaint:
I have just ...Here is an update to this complaint:<br /><br />I have just received sms from reliance saying that the call charges that are charged to me for calls made on 20 Sept 2012 on Reliance mobile after night 11 pm (despite of having activated my night calling pack) are charged correctly and so I won't be receiving any refund at all for those call charges.<br /><br />I called up customer care and told them that, I have received sms from Reliance immediately after having done recharge of Rs. 69 that my night calling pack is activated and I can now enjoy free reliance mobile to reliance mobile calls from night 11 pm to morning 6 am for 15 days, and not only that, I had made few calls on 20 Sept 2012 from 1 am onwards on Reliance mobiles in various parts of India and those calls in total would have been approx for duration of over 45 mins and I was still not charged for those calls, this proves that my Night pack was activated and they just said, "I WONT BE REFUNDED ANY MONEY" and disconnected the call.<br /><br />Feels like I am being ganged upon by these Reliance Customer Care Goons.<br /><br />So in all, my night calling pack for which I paid on 20 Sept 2012 at 00:49 WORKED TEMPORARILY FROM 1 am to about 1:45 am and after that is not working since 20 Sept 2012 11 pm (although the validity is 15 days).<br />The calls that I made after 20 Sept 2012 are not going to be refunded as Reliance says those calls are charged correctly.<br />When I explained them the entire situation (for about 10th time ever since I have made the complaint), they didn't bother hearing it, said "NO MONEY WILL BE REFUNDED AND ALL CALLS ARE CHARGED CORRECTLY" and just hung up the call.<br /><br />Come on reliance, what the hell are you doing with your customers, I feel like shouting out in Public about this complaint of mine and sending it to every newspaper and every news channel all over India and even overseas to let people know what Reliance is doing to their customers.D L Shttps://www.blogger.com/profile/08209313316132287156noreply@blogger.com